State Farm® Insurance Agent Mike Massaglia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason McConnell
August 29, 2024
5
out of
5
rating by Jason McConnell
"Stacey was very helpful!"
We responded:
"Thank you, Jason! I'm glad Stacey could assist you. We appreciate your feedback and look forward to helping you with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Wilma
August 29, 2024
5
out of
5
rating by Wilma
"They are wonderful, and always work with you."
Justin Rhea
August 28, 2024
5
out of
5
rating by Justin Rhea
"Great staff, always helpful"
We responded:
"Justin, thank you for your kind words. I'm glad to know our staff has been helpful. We're here for any future needs or questions you might have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Matthew murray
August 28, 2024
5
out of
5
rating by Matthew murray
"Stacey is a great account manager. Very friendly and I enjoyed her telling me about her wonderful Husband and the Chickens they raise! Highly recommend"
We responded:
"Thank you, Matthew, for your kind words. I'm glad Stacey made a positive impression and that you enjoyed your conversation with her. We appreciate your recommendation and are here for any future needs you may have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Luke Cooper
August 28, 2024
5
out of
5
rating by Luke Cooper
"Great group of people, couldn’t ask for any better!!"
We responded:
"Luke, thank you for your kind words. We're glad you had a positive experience with our team. If you need any assistance in the future, we're here to help. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Harmonie Cutter
August 27, 2024
5
out of
5
rating by Harmonie Cutter
"Have had the pleasure of working with Mike and his team! They were very helpful and knowledgeable. They were able to help me save money by combining all my insurance needs together. Thanks for all the help!"
We responded:
"Harmonie, thank you for your positive feedback. I'm glad our team could assist you and help you save money by combining your insurance needs. We appreciate your business and are here for any future assistance you may need. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Sheila Fordham
August 27, 2024
5
out of
5
rating by Sheila Fordham
"Stacey is one of the nicest people I’ve ever met. I’m sure she is a great asset to the company."
We responded:
"Sheila, thank you for your kind words about Stacey. We are happy to have her as part of our team and appreciate your positive feedback. If you need any assistance in the future, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Backwoods Jake
August 27, 2024
5
out of
5
rating by Backwoods Jake
"They helped me so much on getting my car fixed and my house when needed. Most transparent and helpful people that I have met in Insurance. Thank you Jonathan Annis and Tracy for helping so much. Chicken Nuggets on me for sure!!!"
We responded:
"Thank you, Jake, for your wonderful review. I'm glad Jonathan and Tracy could assist you with your auto and homeowners insurance needs. Your appreciation means a lot to us. If you need anything else, our office is here to help. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Jack Collins
August 26, 2024
5
out of
5
rating by Jack Collins
"Stacy is awesome"
We responded:
"Stacy is awesome! We're grateful for your positive feedback, Jack. If you need any further assistance, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Donny Irish
August 26, 2024
5
out of
5
rating by Donny Irish
"Stacey is a rock star!!! I would definitely recommend this company!!!"
We responded:
"Stacey is indeed a rock star. I'm happy you had a great experience with our team. Thank you for recommending us. If you need any further assistance, we're here to help. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
David Smith
August 26, 2024
5
out of
5
rating by David Smith
"Stacey had been absolutely amazing!!!"
We responded:
"David, thank you for your wonderful review! I'm glad to hear that Stacey has been amazing. We appreciate your feedback and look forward to assisting you with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Maria Shane
August 26, 2024
5
out of
5
rating by Maria Shane
"Stacey was so kind and helpful! She’s definitely the star employee here. Always a great experience."
We responded:
"Maria, thank you for your wonderful review. I'm happy Stacey was able to assist you so well. We appreciate your kind words and look forward to continuing to provide you with great service. If you need anything else, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Amanda Bolger
August 23, 2024
5
out of
5
rating by Amanda Bolger
"Great customer service always!"
We responded:
"Amanda, thank you for your kind words. I'm glad you are satisfied with our customer service. If you ever need anything, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Anja Klaus-Harvel
August 23, 2024
5
out of
5
rating by Anja Klaus-Harvel
"Professional and knowledgeable, pro-active and great follow-through, was able to help with my needs and answer all my questions and concerns, definitely recommend."
We responded:
"Anja, Thank you for your wonderful review. I'm glad you found our team professional, knowledgeable, and proactive. It's great to know we could assist with your needs and address all your questions and concerns. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
David Laxton
August 23, 2024
5
out of
5
rating by David Laxton
"Great office, friendly staff, highly recommend!"
We responded:
"David, thank you for your kind words and recommendation. I'm glad you found our office and staff friendly. We're here to help with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Nichole Plagens
August 13, 2024
5
out of
5
rating by Nichole Plagens
"Great customer service!"
We responded:
"Hi Nichole, thanks for the review! I'm glad you had a great experience with our customer service. If you need anything else, we're here to help. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Kevin McConnell
August 12, 2024
5
out of
5
rating by Kevin McConnell
"Great office and staff. I have been insure by this office for several years and have always had great service. I highly recommend Mike and his staff."
We responded:
"Hey Kevin, Thanks a lot for the awesome review! We're glad you've had great service over the years. Your recommendation means a lot to us. If you ever need anything, our office is here for you! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Stephanie Ferguson
August 12, 2024
5
out of
5
rating by Stephanie Ferguson
"Stacey is the best!!"
We responded:
"Hey Stephanie, Thanks for the awesome review! We're so happy to hear that Stacey made such a great impression on you. She's truly a valuable part of our team. If you need anything else, we're here for you! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Nancy Bauchwitz
August 12, 2024
5
out of
5
rating by Nancy Bauchwitz
"I felt this office was very professional. I was quite pleased with my interaction with Stacey. She was helpful and made sure I was satisfied. Great office!"
We responded:
"Hi Nancy, Thanks for the awesome review! I'm glad you found our office professional and had a great experience with Stacey. She's fantastic at making sure everyone is satisfied. If you need anything else, we're here to help! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Dacus Allen
August 12, 2024
5
out of
5
rating by Dacus Allen
"The atmosphere was so warm and friendly that I felt completely at home. I recommend her to anyone and everyone!"
We responded:
"Hey Dacus, Thanks so much for the awesome review! I'm glad you felt at home with us. Your recommendation means a lot! If you ever need anything, we're here for you. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Russell Beaty
August 12, 2024
5
out of
5
rating by Russell Beaty
"The people here are friendly and informative. The lady I spoke to named Stacey was very nice and helped me with the questions I had. I would definitely recommend."
We responded:
"Russell, thanks for the awesome review! I'm really glad Stacey could help you out and answer your questions. We appreciate your recommendation and are always here if you need anything else. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Willem McConnell
August 12, 2024
5
out of
5
rating by Willem McConnell
"Very good service, helped me asap"
We responded:
"Thanks, Willem, for the awesome review! I'm glad we could help you out quickly. If you need anything else, we're here for you! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
tabatha shelton
August 12, 2024
5
out of
5
rating by tabatha shelton
"Absolutely loved my experience here! Great rates, coverage and friendly faces!"
We responded:
"Thanks for sharing that you had a great experience with us Tabatha! We always aim to provide excellent rates, coverage, and friendly service. If you ever need anything else, we're here for you. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Stacey McNally
August 9, 2024
5
out of
5
rating by Stacey McNally
"Mike and his staff are professional, courteous and knowledgeable. They are so much fun and always get the job done! The new office is beautiful. Check them out!"
We responded:
"Hey Stacey, Thanks so much for the awesome review! I'm glad you enjoyed our new office and found our team professional, courteous, and knowledgeable. We always aim to make insurance a fun and smooth experience for everyone. If you need anything else, we're here for you! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Ainsley Paige
May 29, 2024
5
out of
5
rating by Ainsley Paige
"I was in a very stressful situation that required me to get renters insurance with special requests by my landlord in a very short amount of time. Tracy Willet was able to help me super quick and was very helpful through this process! I was prepared to not have my documents ready in time due to the short notice I had but they helped me have everything ready for me to have a smooth move in process! I could not be more happy with this outstanding and fast customer service!"
We responded:
"Ainsley, I'm happy to hear Tracy provided you with outstanding and fast customer service for your renters insurance needs! We're pleased we could assist you in a stressful situation and ensure a smooth move-in process. Thank you for your kind words, and we're here for any future insurance needs you may have! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"