State Farm® Insurance Agent Mike Massaglia

"I was in a very stressful situation that required me to get renters insurance with special requests by my landlord in a very short amount of time. Tracy Willet was able to help me super quick and was very helpful through this process! I was prepared to not have my documents ready in time due to the short notice I had but they helped me have everything ready for me to have a smooth move in process! I could not be more happy with this outstanding and fast customer service!"

"If you're looking for homeowners or car insurance Mike Massaglia is the best. He knows his products inside and out so you know you are getting the coverage you need. On top of that he is always there for his clients when they need him, which is what insurance is all about."

"Have you ever met an Insurance agent who you could actually say went way above and beyond to take care of your emergency? Mike Massaglia Brings a friendly personal touch to the insurance world! He will walk with you through the process of putting the pieces back together,.."

"Mike and his team provide fantastic customer service. I am a service provider that works with homeowners insurance claims. I can say that Mike and his team are extremely attentive to their clients that unfortunately have to file a claim. A lot of insurance agents just have their client call the “1-800” number. I have known Mike to be personally involved and in certain cases, hand deliver a check in a time of need. That is incredible customer service in my opinion."

"Mike and his staff, especially Tracy, were on point during our whole history with them in Tennessee. To the point, I had to reach out to them from SC to ask for direction dealing with a State Farm agent this week. Really makes you miss this team and how they take care of their customer's! I am remiss in not taking the time to write good reviews and I know sometimes the Praise is few and far between, but typically we can all take the "time" to write a bad review. I really appreciate you all and thank you again for all our expertise from June 2021 through our move date of February 2024! Thank you all!"

"I have been a lifelong insured with State Farm. I think I filed my first claim in years with the Mike Massaglia office. Everyone I spoke with was helpful and attentive to my situation. They got back to me quickly with answers, and held my hand through the claims process. We were pleased with the amount on the check received as a result of our claim. First-class all the way. The Mike Massaglia Agency is highly recommended in my book!"

"I am so grateful I had state farm and the excellent service from Mike at this location! A freak fire occurred at my business and everything in my building was destroyed by smoke and soot. Mike was so patient and professional and “held my hand” through the process of my fire claim. Within a few weeks state farm issued a max payout of my settlement and I was relieved and surprised how responsive and easy it was. I’ve always been a bit cynical trusting insurance companies and agents but my experience with Mike’s office and state farm was the best experience to come out of such a tragic accident. There’s a million insurance companies and agents in oak ridge it seems but I would hands down TRUST Mike’s team at state farm to take care of you when you actually need great service and a payout if something awful happens. Thank you Mike for the excellent service and reassurance when my building was destroyed."

"So far my experience has been quick and straight forward. They'll tell you about offers from time to time which youre not obligated to agree to, and any insurance company will do that. I recently had my first experience with the collision services, and they helped me through it. While youre technically allowed to go to any body shop if your choice, the ones in their network is somewhat of a better choice just due to if the body shop is taking too long, or did something wrong, they can sort of crack the whip at them."