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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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blake dechante

September 16, 2025

5  out of  5
rating by blake dechante
"Super professional and nice folks!"
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Hayley Stanley

September 16, 2025

5  out of  5
rating by Hayley Stanley
"Best rates around! Skylar is always great and efficient at what he does. Wouldn’t go to anyone else."
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Michaella Harris

September 16, 2025

5  out of  5
rating by Michaella Harris
"Skylar is the best! He's very knowledgeable, helpful, and excellent at his job. He cares about his clients, and it truly shows. We've worked with him for years."
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Jess Renee

September 16, 2025

5  out of  5
rating by Jess Renee
"Wonderful people and great service!!"
We responded:
"Thank you, Jess Renee! I'm happy to know you had a great experience with our team and service. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Kailab Ferguson

September 16, 2025

5  out of  5
rating by Kailab Ferguson
"Great customer service from Skylar and I got the coverage I was looking for at a good price"
We responded:
"Thank you, Kailab! I'm happy to hear that Skylar provided you with excellent customer service and helped you find the right coverage at a good price. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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T Bunch

September 16, 2025

5  out of  5
rating by T Bunch
"Best prices, awesome coverage and always available for you. Skylar Davis is the best!"
We responded:
"Thank you for sharing your experience! I'm happy to hear you’re satisfied with our prices and coverage. Skylar is indeed a valuable part of our team, and I’m glad they could assist you so well. If you ever need anything else, feel free to reach out!"
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lik Vic

September 12, 2025

5  out of  5
rating by lik Vic
"Amazing staff"
We responded:
"Thank you, Vic! I'm happy to hear you found our staff amazing. We’re committed to providing excellent service every day. Let us know if there's anything else we can assist you with!"
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Lena Morgan

July 24, 2025

5  out of  5
rating by Lena Morgan
"Mike and Tracy are the best! So helpful and they’ve made everything so easy!"
We responded:
"Lena, thank you for your wonderful feedback! I'm happy to hear that we were able to assist you and make things easy. We’re here to help with any of your insurance needs!"
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Carl Lowry

July 1, 2025

5  out of  5
rating by Carl Lowry
"I have ha nothing but positive experiences with Mike Massaglia's staff at Stae Farm. Always very responsive to my needs!"
We responded:
"Thank you for your review, Carl! I'm happy to hear that you've had such positive experiences with our team. We strive to be responsive and attentive to your needs. Let us know if there's anything else we can assist you with!"
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charles pugh

June 20, 2025

5  out of  5
rating by charles pugh
"Great service! Great people!"
We responded:
"Thank you, Charles! I'm happy to know you had a positive experience with our team. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
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Jennifer and Michael Poche

April 21, 2025

5  out of  5
rating by Jennifer and Michael Poche
"He was able to cut $100 off of our bill and we could not recommend him more. Incredibly kind and super helpful for us."
We responded:
"Thank you, Jennifer and Michael, for sharing your experience! I'm happy to hear we were able to assist you! Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Lance Dunaway

April 4, 2025

5  out of  5
rating by Lance Dunaway
"Wonderful service and great people."
We responded:
"Thank you, Lance, for your kind words! We're here to help with any insurance needs you may have. Feel free to reach out anytime!"
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Crystal Toppins

April 3, 2025

5  out of  5
rating by Crystal Toppins
"Mike and Christian are amazing! They've been extremely patient with me and our crazy schedules. They made getting insurance easy and painless. We even got much better coverage than we had before for about the same price. I can not recommend them enough. 10/10 will visit again."
We responded:
"Thank you so much, Crystal! I'm happy to hear that we were able to assist you with patience and ease. It's wonderful that you found better coverage at a similar price. We truly appreciate your recommendation and look forward to helping you again in the future. If you have any questions or need further assistance, feel free to reach out!"
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Paige (Volschika)

March 31, 2025

5  out of  5
rating by Paige (Volschika)
"We love this awesome lady! Always takes extra time and effort to take care of us. She gets the job done! A++"
We responded:
"Thank you, Paige! I'm so happy to know that you feel well taken care of. It's wonderful to hear that the extra time and effort make a difference for you. If you ever need anything else, feel free to reach out!"
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Joseph Heape

March 26, 2025

5  out of  5
rating by Joseph Heape
"Mrs. Tracy and their whole crew at Mike's office is very knowledgeable and helped me get an awesome quote for sr22 insurance. If you're in the market give them a call!"
We responded:
"Hey, Joseph! Thanks so much for sharing your positive feedback. Tracy and the team work hard to make sure customers get the coverage they need at a great value. It’s rewarding to know we were able to help with your SR-22 insurance. We appreciate your recommendation!"
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Sara Houck

March 7, 2025

5  out of  5
rating by Sara Houck
"Mike Massaglia’s office is great to work with. They are quick to respond and help with all your needs."
We responded:
"Thank you, Sara, for your wonderful feedback! I'm delighted to know that our office has been quick to respond and assist with all your needs. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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James Cole

March 6, 2025

5  out of  5
rating by James Cole
"I highly recommend Massaglia's office!"
We responded:
"Thank you, James, for your enthusiastic recommendation! I'm glad to know that you had a positive experience with our office. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Sherita

February 25, 2025

5  out of  5
rating by Sherita
"After weeks of searching for an affordable car insurance policy, I was beginning to lose all hope. Every quote I received was either too high or didn’t offer the coverage I needed. Just when I was ready to give up, Stacy at State Farm turned everything around! She was incredibly patient, understanding, and determined to find me the best rate possible. She took the time to explain my options, answered all my questions, and worked tirelessly to get me a policy that fit my budget without sacrificing coverage. Thanks to her, I finally found a great plan at a price I can afford. I can’t recommend State Farm enough, especially if you have the pleasure of working with Stacy. She truly went above and beyond, and I am so grateful for her help!"
We responded:
"Thank you, Sherita, for sharing your experience! I'm happy to know that Stacy was able to assist you in finding the right insurance policy. Her dedication to providing excellent service and ensuring you got the coverage you needed is truly commendable. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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phyllis moye

February 21, 2025

5  out of  5
rating by phyllis moye
"Fantastic office staff who really care about their customers. All of them are true professionals who are willing to go the extra mile for their customers. Great rates on house and car insurance, too! Highly recommend them for any insurance needs."
We responded:
"Thank you, Phyllis, for your wonderful feedback! I'm happy to know that our office staff's dedication and professionalism have made a positive impact on your experience. It's great to hear that you're satisfied with the rates on your insurance. If you ever have any questions, feel free to reach out. We're here to help with all your insurance needs!"
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nick glenn

February 20, 2025

5  out of  5
rating by nick glenn
"Got to know Johnathan and he was able to help me get a lower insurance rate for not only my truck but my home as well. Mike was also able to help me setup a retirement account. This whole office is always welcoming whenever you come in."
We responded:
"Thank you, Nick, for sharing your experience! I'm glad to hear that Jonathan was able to assist you in securing a lower insurance rate. It's great to know that we could help you set up a retirement account as well. Our team is always here to provide a welcoming environment. If you have any more questions or need further assistance, feel free to reach out!"
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James Hairston

February 13, 2025

5  out of  5
rating by James Hairston
"Christian, is the best! Very professional, patient, polite and accommodating. He’s my agent from here on out!"
We responded:
"I'm happy to hear about your positive experience with Christian, James! His professionalism and accommodating nature truly make him a valuable part of our team. We're grateful to have you with us and look forward to continuing to serve your insurance needs."
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khris byrge

November 4, 2024

5  out of  5
rating by khris byrge
"Saved me money from the get go,friendly, knowledgeable about every question you have,treats customers like family,"
We responded:
"Khris, thank you for your wonderful review! I'm glad we could help you save money right from the start. Our team takes pride in being friendly and knowledgeable, and it's great to know you felt treated like family. If you have any more questions or need further assistance, we're here for you. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
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Sinclair Hodge

October 14, 2024

5  out of  5
rating by Sinclair Hodge
"Whatever my needs are in terms of insurance, whenever I have questions about policies or payments , and just a homely environment in which to come in and visit, Mike and his team are there for everything!"
We responded:
"Sinclair, thank you for your wonderful review! I'm glad to know that our team has been able to meet your insurance needs and answer your questions. We strive to create a welcoming environment for all our customers, and it's great to see that reflected in your experience. If you ever need anything else, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
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Frank Montgomery

September 28, 2024

5  out of  5
rating by Frank Montgomery
"was cool"
We responded:
"Frank, thanks for the great review! I'm glad you had a positive experience with us. If you need anything in the future, feel free to reach out! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
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George Spatz

September 26, 2024

5  out of  5
rating by George Spatz
"Always have had good experiences with Mike’s team. Whether it’s filing a claim or understanding my current insurance policy."
We responded:
"George, thank you for your kind words! I'm glad to know that you've consistently had positive experiences with our team, whether it's filing a claim or understanding your insurance policy. We strive to provide clear and helpful service, and it's great to see that reflected in your feedback. If you ever have any questions or need further assistance, we're always here to help! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"