State Farm® Insurance Agent Mike Massaglia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sinclair Hodge
October 14, 2024
5
out of
5
rating by Sinclair Hodge
"Whatever my needs are in terms of insurance, whenever I have questions about policies or payments , and just a homely environment in which to come in and visit, Mike and his team are there for everything!"
We responded:
"Sinclair, thank you for your wonderful review! I'm glad to know that our team has been able to meet your insurance needs and answer your questions. We strive to create a welcoming environment for all our customers, and it's great to see that reflected in your experience. If you ever need anything else, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Frank Montgomery
September 28, 2024
5
out of
5
rating by Frank Montgomery
"was cool"
We responded:
"Frank, thanks for the great review! I'm glad you had a positive experience with us. If you need anything in the future, feel free to reach out! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
George Spatz
September 26, 2024
5
out of
5
rating by George Spatz
"Always have had good experiences with Mike’s team. Whether it’s filing a claim or understanding my current insurance policy."
We responded:
"George, thank you for your kind words! I'm glad to know that you've consistently had positive experiences with our team, whether it's filing a claim or understanding your insurance policy. We strive to provide clear and helpful service, and it's great to see that reflected in your feedback. If you ever have any questions or need further assistance, we're always here to help! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Summer Harris
September 24, 2024
5
out of
5
rating by Summer Harris
"Very nice and explained everything."
We responded:
"Summer, thank you for your kind words and positive review! I'm glad to hear that everything was explained clearly and that you had a great experience with us. If you have any further questions or need assistance in the future, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Shelley York
September 23, 2024
5
out of
5
rating by Shelley York
"Today Jonathan was able to get our car insurance and home insurance set up at a lower rate than we had been paying. Not only did he make everything easy, but everything went very smooth and fast."
We responded:
"Shelley, thank you for your wonderful review! I'm glad Jonathan was able to help you set up your car and home insurance at a lower rate. It's great to know that the process was smooth and fast. We appreciate your business and are here for any insurance needs or questions you might have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Keith Pope
September 20, 2024
5
out of
5
rating by Keith Pope
"Mike M is an excellent Insurance representative and his assistant Tracy Willett is absolutely the best. She is very professional and kind and thorough in her job. I appreciate her so much."
We responded:
"Keith, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our office. Tracy is indeed a valuable part of our team, and it's great to know she provided you with professional and thorough service. We appreciate your kind words and look forward to assisting you with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Jessica Stutzel
September 18, 2024
5
out of
5
rating by Jessica Stutzel
"I believe Tracy is the very best!!!! Shes always goes above and beyond for me any time I call! Thanks Tracy!"
We responded:
"Jessica, thank you for your wonderful review! I'm glad to hear that Tracy consistently goes above and beyond for you. We truly appreciate your kind words and are grateful to have Tracy on our team. If you ever need anything else, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Zack Douglas
September 17, 2024
5
out of
5
rating by Zack Douglas
"Very professional!"
We responded:
"Thank you, Zack! I'm glad you found our service professional. We appreciate your feedback and look forward to assisting you with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
tonya middleton
September 17, 2024
5
out of
5
rating by tonya middleton
"Johnathan set up a day and time to reinstate my insurance, but I couldn’t be on my phone at work. So he set up a different way for me to complete my reinstatement. And it worked out great! Thank u for being a great person."
We responded:
"Johnathan is indeed a valuable part of our team, and I'm happy he could assist you with your insurance reinstatement in a way that fit your schedule. Your kind words mean a lot to us. If you need any further assistance, please don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
K Mullins
September 15, 2024
5
out of
5
rating by K Mullins
"State Farm Agent Johnathan was super great and very helpful. Great attitude and extremely helpful with an all around fantastic personality! I would definitely refer him to all my people"
We responded:
"Johnathan will be happy to know you appreciated his help and positive attitude. We're grateful for your recommendation and look forward to assisting you and your referrals in the future. Thank you for your kind words! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
lisa Churchill
September 13, 2024
5
out of
5
rating by lisa Churchill
"State Farm is the best, always helpful and courteous of their customers. Johnathan from Oak Ridge TN is awesome."
We responded:
"Lisa, thank you for your wonderful review! I'm glad to hear that you find our team helpful and courteous. Johnathan is indeed a fantastic part of our Oak Ridge, TN team, and we're grateful for his dedication. If you ever need anything in the future, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Aiden Mink
September 12, 2024
5
out of
5
rating by Aiden Mink
"I talked to a guy named jonathan and he helped me out so much!"
We responded:
"Aiden, thank you for the fantastic review! I'm glad Jonathan was able to assist you so effectively. We appreciate your feedback and are here for any future needs you may have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Candace Cox
September 11, 2024
5
out of
5
rating by Candace Cox
"Jonathan is always there when I call. He's knowledgeable and well informed. He have me the lowest rate quote of anyone else including those "bargain" companies. I would recommend him to anyone who wants an honest representative with down home integrity."
We responded:
"Candace, thank you for your wonderful review! I'm glad to hear that Jonathan has been consistently helpful and knowledgeable. It's great that he could provide you with a competitive rate while maintaining integrity. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Tim Williams
September 10, 2024
5
out of
5
rating by Tim Williams
"Jonathan is great and saved me alot of money on insurance and helped me with life insurance he is a great guy"
We responded:
"Jonathan is indeed a valuable member of our team, and I'm glad he could assist you with your insurance needs and help you save money. Your positive feedback means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Rebecca McKeehan
September 10, 2024
5
out of
5
rating by Rebecca McKeehan
"Friendly, knowledgable people who are sensitive to my needs and financial limits. They listen and make suggestions based on what I need and can afford and don't try to sell me any more or less. I highly recommend them!"
We responded:
"Rebecca, thank you for your wonderful review! I'm glad our team could meet your needs and work within your financial limits. It's important to us that we listen and provide suggestions that are right for you. Your recommendation means a lot. If you ever need further assistance, we're here to help. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Linda Henson
September 9, 2024
5
out of
5
rating by Linda Henson
"Jonathan was very kind and helpful during our review of our insurance needs. I feel comfortable knowing that I can depend on him if I have questions or need help in the future. Thank you Jonathan"
We responded:
"Linda, thank you for your kind words about Jonathan. I'm glad to hear that he was helpful during your review and that you feel comfortable reaching out to him in the future. Your satisfaction is important to us, and we're here to assist with any questions or needs you may have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Gessika Guerra
August 31, 2024
5
out of
5
rating by Gessika Guerra
"Mike and his staff will do anything to make you feel welcome and valued. If there's anything you have questions about, they make everything so easy to understand. It's definitely worth it to do business with this office."
We responded:
"Gessika, thank you for your wonderful review! I'm glad to know that you feel welcome and valued by our team. It's great that we could make everything easy to understand for you. We appreciate your business and are here for any future questions or needs you may have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Jason McConnell
August 29, 2024
5
out of
5
rating by Jason McConnell
"Stacey was very helpful!"
We responded:
"Thank you, Jason! I'm glad Stacey could assist you. We appreciate your feedback and look forward to helping you with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Wilma
August 29, 2024
5
out of
5
rating by Wilma
"They are wonderful, and always work with you."
We responded:
"Wilma, thank you for your wonderful review! I'm glad to know that our team has been able to work with you effectively. We appreciate your trust and look forward to continuing to assist you with your insurance needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Justin Rhea
August 28, 2024
5
out of
5
rating by Justin Rhea
"Great staff, always helpful"
We responded:
"Justin, thank you for your kind words. I'm glad to know our staff has been helpful. We're here for any future needs or questions you might have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Matthew murray
August 28, 2024
5
out of
5
rating by Matthew murray
"Stacey is a great account manager. Very friendly and I enjoyed her telling me about her wonderful Husband and the Chickens they raise! Highly recommend"
We responded:
"Thank you, Matthew, for your kind words. I'm glad Stacey made a positive impression and that you enjoyed your conversation with her. We appreciate your recommendation and are here for any future needs you may have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Luke Cooper
August 28, 2024
5
out of
5
rating by Luke Cooper
"Great group of people, couldn’t ask for any better!!"
We responded:
"Luke, thank you for your kind words. We're glad you had a positive experience with our team. If you need any assistance in the future, we're here to help. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Harmonie Cutter
August 27, 2024
5
out of
5
rating by Harmonie Cutter
"Have had the pleasure of working with Mike and his team! They were very helpful and knowledgeable. They were able to help me save money by combining all my insurance needs together. Thanks for all the help!"
We responded:
"Harmonie, thank you for your positive feedback. I'm glad our team could assist you and help you save money by combining your insurance needs. We appreciate your business and are here for any future assistance you may need. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Sheila Fordham
August 27, 2024
5
out of
5
rating by Sheila Fordham
"Stacey is one of the nicest people I’ve ever met. I’m sure she is a great asset to the company."
We responded:
"Sheila, thank you for your kind words about Stacey. We are happy to have her as part of our team and appreciate your positive feedback. If you need any assistance in the future, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Backwoods Jake
August 27, 2024
5
out of
5
rating by Backwoods Jake
"They helped me so much on getting my car fixed and my house when needed. Most transparent and helpful people that I have met in Insurance. Thank you Jonathan Annis and Tracy for helping so much. Chicken Nuggets on me for sure!!!"
We responded:
"Thank you, Jake, for your wonderful review. I'm glad Jonathan and Tracy could assist you with your auto and homeowners insurance needs. Your appreciation means a lot to us. If you need anything else, our office is here to help. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"